Missing Royalty Payments from EQT?

Is anybody else missing royalty payments from EQT in August and September 2025? Sent  them by email last month and no reply. Last month their customer service voicemail said they were aware of the issue and will be sending out both month’s checks for September. Today their voicemail says they have no live operators on duty from October 1 to the 19th and to send them an email with any inquiries because that’s their fastest response method.