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I suggest don't call, but write to their legal department.
I have found that it depends on the question.
One of the things you mention as needing attention was how terms in your lease have been disregarded. I don't see any way that is not a legal question, and if the company rep has a brain in his/her head, that question will be referred to their legal team. Since you apparently have your own lawyer (I'm assuming that the lessee is aware of this), the first thing out of their legal rep's mouth will be "I can't talk to you; send this through you lawyer". Ex parte communications are verboten, and if YOU are represented Their attorney generally will not talk to you.
On the other hand, if what you were wanting was, say, a schedule of when they were going to be conducting a particular operation, maybe to remove cattle or to be sure to stay off the roads to avoid their traffic, you might be able to talk to the local production folks to get an idea.
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You have to be knowledgeable about gas/oil legal terms and law, if you get through to anyone they will refer you to the legal department, like Frank and Charles said. Good luck with that! You need a lawyer, and not just any lawyer, but an expert in gas and oil. Trust me, I have "been to the mountain" with the oil men, and 3 years later and thousands of dollars later, I've been vindicated, but like Ringo Starr says "You know it don't come easy".
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